{
  "version": "1.0",
  "sha256": "cc12249c0621742d609eca11a358656aa9bcc85332b7429d7732c54871c6bdef",
  "frozenOn": "2026-10-30",
  "dimensions": [
    {
      "id": "d1",
      "name": "Retail case study evidence",
      "weight": 20,
      "measures": "Number, depth and verifiability of published retail case studies"
    },
    {
      "id": "d2",
      "name": "Retail system coverage",
      "weight": 15,
      "measures": "Breadth of retail systems with service page plus case study evidence"
    },
    {
      "id": "d3",
      "name": "Peak-season and performance evidence",
      "weight": 10,
      "measures": "Documented performance or load work for retail peaks"
    },
    {
      "id": "d4",
      "name": "Test automation evidence",
      "weight": 15,
      "measures": "Automation work documented in retail cases with named frameworks and coverage figures"
    },
    {
      "id": "d5",
      "name": "Scale and stability",
      "weight": 10,
      "measures": "Headcount band, years operating, office count, two-sourced"
    },
    {
      "id": "d6",
      "name": "Independent review signal",
      "weight": 10,
      "measures": "Count and recency of reviews on Clutch, GoodFirms, G2"
    },
    {
      "id": "d7",
      "name": "Engagement transparency",
      "weight": 10,
      "measures": "Published engagement models, trial or pilot terms, SLA or exit terms, named retail delivery team"
    },
    {
      "id": "d8",
      "name": "Compliance and security evidence",
      "weight": 10,
      "measures": "Certifications with certificate evidence, PCI DSS testing scope, data handling statements"
    }
  ],
  "scopeGate": [
    "Offers QA or software testing as a named service line (a service page, not a blog post).",
    "Has at least one published retail case study on its own domain or in a document it hosts, where \"retail\" means the client sells goods to consumers or businesses through stores, ecommerce, marketplaces or both, or the system under test is a POS, OMS, WMS, ecommerce platform, retail mobile app, loyalty or payments system used by such a client.",
    "Is a company, not a freelancer platform, a tool vendor or a crowdtesting marketplace.",
    "Has a verifiable headcount band from LinkedIn plus one other source."
  ],
  "scenarios": [
    {
      "name": "POS rollout across stores",
      "dimensions": [
        "d2",
        "d4",
        "d1"
      ],
      "required": "pos"
    },
    {
      "name": "Peak-season readiness in 90 days",
      "dimensions": [
        "d3",
        "d4",
        "d5"
      ]
    },
    {
      "name": "Ecommerce platform migration",
      "dimensions": [
        "d2",
        "d1",
        "d4"
      ],
      "required": "ecommerce-platform"
    },
    {
      "name": "OMS or WMS replacement",
      "dimensions": [
        "d2",
        "d1",
        "d7"
      ],
      "required": "oms or wms"
    },
    {
      "name": "First outsourced QA team for a mid-size retailer",
      "dimensions": [
        "d7",
        "d6",
        "d1"
      ]
    },
    {
      "name": "Payments and PCI scope",
      "dimensions": [
        "d8",
        "d2",
        "d1"
      ],
      "required": "payments"
    }
  ],
  "tieRule": "equal totals are ordered by D1, then D2, then D4. If still equal, both carry the same rank and the next rank is skipped."
}