Cybage and an anonymised marketplace: Ecommerce platform test automation case analysed
Verdict: what is checkable
The evidence grade (this site's label for how a case is sourced: primary with client or press confirmation, secondary when vendor-hosted only.) is secondary: the only source is the vendor's own page; of 4 metrics, 0 are verifiable yes, 0 partial and 4 no. [ev-1300]
Client profile as published
- Client
a Leading Japanese Electronic Commerce and Online Retailing Company
(the vendor's description; the vendor does not name the client)- Segment
- Marketplace
- Region
- Japan
- Channels
- ecommerce and marketplace
- Size indicators
serves 1.5 billion members across the world
;Has 70+ businesses spanning e-commerce, travel, banking, marketing, and media
The client description and size indicators are quoted from the source; segment, region and channels are this site's classification. [ev-1300]
Systems in scope
- Ecommerce platform: named in the title ("Electronic Commerce and Online Retailing Company") and the Business Impact section ("per marketplace per cycle"); platform not named
Where the source names each system is quoted or summarised from the case page. [ev-1300]
Problem as stated
The client is a Japanese ecommerce and online retail group with many businesses. It wanted to lower the cost of fixing defects and release faster. It also wanted QA run as a separate function with attention to the customer experience, including for elderly users. [ev-1300]
Executing independent QA activities focusing on customer experience.(quoted from the source)
Approach
- Testing types
- automation, api and functional (main scope: automation)
- Team shape
- not stated
- Duration
- not stated
- Engagement model
- not stated
- Tooling named in the source
- none named
Metrics claimed
| Metric | Value | Unit | Claimed by | Verifiable | Evidence |
|---|---|---|---|---|---|
| UI regression test time | 5 hrs. from 72 hrs. | hours | vendor | no | ev-1662 |
| testing effort saved | 70+ | man days per marketplace per cycle | vendor | no | ev-1663 |
| API tests executed daily | over 14000 | API tests executed daily | vendor | no | ev-1664 |
| release interval | 3 weeks from 2 months | release interval | vendor | no | ev-1665 |
What the case does not say
- Measurement method.
- Duration over which the metric held.
- Team size on both sides.
- Cost.
- What was out of scope.
- Whether the client is still a client.
- Date of the work.
Reading notes for a buyer
This case speaks to the scenario “Peak-season readiness in 90 days” and feeds dimension D4 (Test automation evidence) of the methodology. A question to put to Cybage:
Which frameworks run the UI and API suites, and how was the cut in UI regression time measured? [ev-1300]
Source and verification
- Source
- Implemented a Multi-Layer Test Automation Solution for a Leading Japanese Electronic Commerce and Online Retailing Company | Cybage
- Published
- 2024-03-20
- Verified
- 2026-10-30
- Evidence grade
- secondary
- Corroborating sources
- none found
| Id | Claim | Source | Class | Grade | Published | Verified |
|---|---|---|---|---|---|---|
| ev-1300 | Implemented a Multi-Layer Test Automation Solution for a Leading Japanese Electronic Commerce and Online Retailing Company | Implemented a Multi-Layer Test Automation Solution for a Leading Japanese Electronic Commerce and Online Retailing Company | Cybage | vendor-case-study | secondary | 2024-03-20 | 2026-10-30 |
| ev-1662 | With automation, UI regression test time reduced to 5 hrs. from 72 hrs. | Implemented a Multi-Layer Test Automation Solution for a Leading Japanese Electronic Commerce and Online Retailing Company | vendor-case-study | secondary | 2024-03-20 | 2026-10-30 |
| ev-1663 | Saving 70+ man days for testing per marketplace per cycle. | Implemented a Multi-Layer Test Automation Solution for a Leading Japanese Electronic Commerce and Online Retailing Company | vendor-case-study | secondary | 2024-03-20 | 2026-10-30 |
| ev-1664 | Seamless API test automation (over 14000 tests executed daily). | Implemented a Multi-Layer Test Automation Solution for a Leading Japanese Electronic Commerce and Online Retailing Company | vendor-case-study | secondary | 2024-03-20 | 2026-10-30 |
| ev-1665 | More frequent releases (3 weeks from 2 months) with enhanced test coverage. | Implemented a Multi-Layer Test Automation Solution for a Leading Japanese Electronic Commerce and Online Retailing Company | vendor-case-study | secondary | 2024-03-20 | 2026-10-30 |
Vendor profile: Cybage. System facet: Ecommerce platform testing vendors.
Positions on this page are computed from the methodology published at /methodology/ and from the evidence records linked on this page. Case study figures are the vendor's or the client's claims as published at the linked source; the "verifiable" column states what this site could check. The site does not recommend vendors, does not accept paid placement and does not publish rates. Last computed: 2026-11-03.
Published by the editor of retailqavendors.com. Last reviewed .