ScienceSoft and an anonymised grocery retailer: security testing case analysed

Verdict: what is checkable

The evidence grade (this site's label for how a case is sourced: primary with client or press confirmation, secondary when vendor-hosted only.) is secondary: the only source is the vendor's own page; of 3 metrics, 0 are verifiable yes, 0 partial and 3 no. [ev-1712]

Client profile as published

Client
a multinational retail chain that numbers 12,000+ stores operating across more than 30 countries in Europe, Asia, Africa and Latin America (the vendor's description; the vendor does not name the client)
Segment
Grocery and food
Region
not stated in the source
Channels
stores, ecommerce and mobile
Size indicators
12,000+ stores operating across more than 30 countries; over €100 billion in revenue; hypermarkets, supermarkets, convenience stores, cash & carry stores

The client description and size indicators are quoted from the source; segment, region and channels are this site's classification. [ev-1712]

Systems in scope

The source names no retail system for this work.

Where the source names each system is quoted or summarised from the case page. [ev-1712]

Problem as stated

A regional branch of the retailer planned to launch several web applications for its customers. Because the applications would process customers' personal information, the retailer wanted a penetration testing provider to assess their security before release. The vendor proposed adding the website the applications interact with to the test scope. [ev-1712]

supposed to process customers' personal information (quoted from the source)

Approach

Testing types
security (main scope: security)
Team shape
not stated
Duration
not stated
Engagement model
project
Tooling named in the source
w3af, metasploit, BurpSuite, Qualys online scanner, web-sniffer.net

Metrics claimed

Metrics as published, with who claims each and what this site could check.
MetricValueUnitClaimed byVerifiableEvidence
client store count12,000+storesvendornoev-1713
client country countmore than 30countriesvendornoev-1713
client revenue as of 2015over €100 billionEUR revenuevendornoev-1714

What the case does not say

  • Baseline before the engagement.
  • Measurement method.
  • Duration over which the metric held.
  • Team size on both sides.
  • Cost.
  • Whether the client is still a client.
  • Date of the work.

Reading notes for a buyer

This case speaks to the scenario “Payments and PCI scope” and feeds dimension D8 (Compliance and security evidence) of the methodology. A question to put to ScienceSoft:

How many vulnerabilities did the test find, at what severity, and did any tested application or the website handle card data? [ev-1712]

Source and verification

Source
Web Applications Penetration Testing for a Multinational Retail Chain
Published
not dated by the vendor
Verified
2026-10-30
Evidence grade
secondary
Corroborating sources
none found
Evidence records for this case.
IdClaimSourceClassGradePublishedVerified
ev-1712Web Applications Penetration Testing for a Multinational Retail ChainWeb Applications Penetration Testing for a Multinational Retail Chainvendor-case-studysecondary2026-10-30
ev-1713The Customer is a multinational retail chain that numbers 12,000+ stores operating across more than 30 countries in Europe, Asia, Africa and Latin America.Web Applications Penetration Testing for a Multinational Retail Chainvendor-case-studysecondary2026-10-30
ev-1714As of 2015, the retailer reported over €100 billion in revenue.Web Applications Penetration Testing for a Multinational Retail Chainvendor-case-studysecondary2026-10-30

Vendor profile: ScienceSoft.

Positions on this page are computed from the methodology published at /methodology/ and from the evidence records linked on this page. Case study figures are the vendor's or the client's claims as published at the linked source; the "verifiable" column states what this site could check. The site does not recommend vendors, does not accept paid placement and does not publish rates. Last computed: 2026-11-03.

Published by the editor of retailqavendors.com. Last reviewed .